Support line
We provide your end users, on behalf of Mailgate, a telephone support service staffed by our fully-trained support engineers. Calls to this service cost £1.00 per minute. We do not use a queuing system, and your call will normally be answered by a trained technician.
This service is open from 9:00am to 5:00pm, Monday - Friday (excluding public holidays).
Supported products
The support line covers the following products:
- MailGate
- MailGate Extension Modules
- Corporate MailGate
- POPWeasel
- SpamWeasel
- Net-alyzer for MailGate.
Premium line number: 0906 5530993
Please ensure you have permission from the telephone subscriber to use this number.
You will be asked to provide the software licence serial number and registered user's name.
You can qualify for free telephone support if you take product training.
